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Maranatha-Carlisle Account Manager

Posted: 03/30/2021

Position Information:
PART TIME –  25 hours/week; No Health Benefits. $12.00/hour. We are a nonprofit organization. This job would be perfect for someone who is retired; or who wants some supplemental income; and is dedicated to helping people.
Who is Maranatha-Carlisle? We are a 501.c.3 organization, serving as a financial ministry in the Cumberland and Perry County area. We assist those who are most vulnerable in our community by providing them with sound financial management services. These services enable our clients to maintain financial stability while living independently. Many of our clients have mental health illness, intellectual disabilities, or are elderly. Most of our clients have a very limited income, and with the Maranatha team managing their money wisely, they can focus on treatment and other important things that enhance their quality of life.
Position Title: Account Manager
Hours: Tuesday, Wednesday and Thursday from 8:30 am to 3:30 pm. Occasional Monday for a few hours. There are occasions when additional hours may be needed. Includes paid holidays (Christmas, New Year’s Day, Thanksgiving, Labor Day, Memorial Day, Fourth of July) and 2 weeks paid vacation to start. Sick time is accumulated.
Duties: The person in this job is responsible for managing the income and expenses of clients. This is done by maintaining individual client accounts, utilizing a computer application that stores information specific to each client, along with their income, bills and all transactions. The incumbent of the position receives client bills, reviews and evaluates them against the client balance, and processes them for payment.
Confers with the Assistant Executive Director or Executive Director on unusual situations.
When checks are run (daily), assembles the checks for mailing or client/case manager pickup.
Reviews client account information on a periodic basis to ensure funding is available to pay monthly bills/expenses, including food and personal needs allowances; and coordinates any changes in payment amounts with client’s case manager.
Communicates with landlords, cable and utility companies, car insurance companies, car lenders, auto repair facilities; or other entities as needed to discuss payments or payment plans.
Attends meetings with clients and case managers as needed to review account and spending information.
Attends monthly staff meetings.
Requirements:
Must be able to work well with many different types of people (colleagues, vendors, clients and case managers) possessing strong relationship management skills.
A positive attitude is a must; along with a value-driven work ethic.
Must be efficient with details and numbers in a fast-paced environment.
Must have solid written and verbal communication skills.
Must have good computer skills.
Experience with managing finances is desired, but not completely necessary. We hire for attitude and train for skill.
CONTACT: Send resumes to Michael Landis, Executive Director at mlandis@maranatha-carlisle.org
Job Type: Part-time

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