Quality Assurance Technician

"Reykjavik Creamery, nestled in the picturesque Cumberland Valley of Pennsylvania, is a state-of-the-art, 30,000 sq ft facility situated on a sprawling 400-acre organic dairy farm. Located just north of Newville and a short 25-minute drive from Carlisle, our creamery is dedicated to crafting premium cultured artisan dairy products. Our pride and joy is Skyr, a rich and creamy strained yogurt that embodies the essence of Icelandic tradition.

As we continue to grow rapidly, we are on the lookout for passionate dairy lovers to join our team. At Reykjavik Creamery, you will be part of a vibrant community dedicated to excellence and sustainability. Join us, where cutting-edge technology meets timeless craftsmanship, and help us create the finest dairy delights while contributing to the growth of our business and community."Job Summary:

The Quality Technician will drive activity of the quality assurance department, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.

Duties/Responsibilities:

· Supports the development and implementation of processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery. Serves as PCQI in the maintenance of the company food safety program.

· Adheres to quality standards and parameters for products.

· Communicates quality standards and parameters among QA team, product development team, and other appropriate staff.

· Develops and adheres to product testing processes.

· Conducts raw material and finished product testing.

· Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues by use of root cause investigation and corrective actions. Tracks and maintains Corrective action and OFI logs.

· Obtains and assesses customer requirements; ensures they are met. Monitors performance to customer standards.

· Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.

· Prepares for and conducts external and internal audits. Maintains required certifications, such as Kosher, Organic, Non-GMO and SQF.

· Specifies quality requirements of raw materials from suppliers; qualifies suppliers and audits as necessary.

· Writes and presents quality reports as requested. Records, analyzes and distributes quality data.

· Assists in the training of employees in food quality and food safety.

· Acts as a catalyst for change and improvement in performance and quality.

· Maintains product sample retain area. Conducts shelf-life studies.

· Performs calibrations of thermometers and other critical equipment.

· Provides support to operations through sample testing and evaluations.

· Performs other duties as assigned.

· Follows all safety procedures and policies.

· Foster teamwork consistent with the company’s mission, vision and core values.

· Responsible for compliance with food safety and regulatory requirements

· The incumbent in this position will be positively encouraged and required to notify management about actual or potential food safety issues.

· Incumbents are empowered to act to resolve food safety issues within their scope of work.

Required Skills/Abilities:

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong analytical and problem-solving skills.

· Strong supervisory and leadership skills.

· Proficient with Microsoft Office Suite or related software.

Education and Experience:

· Bachelor’s degree in Microbiology, Food Technology or related science preferred. High school diploma required.

· Three to five years of experience in related field required.

Physical Requirements:

· Standing and walking throughout the shift in varying temperatures including refrigerated and wet floor areas

· Must be able to lift to 15 pounds at times.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.