Title: Full-Time Device Repair Technician/Customer Service Representative
Reports To: Store Manager and Assistant Store Manager
Date: Immediately
Effective Status: Non-Exempt
Location: 1075 Harrisburg Pike, Suite 107, Carlisle PA 17013
Specifics: Full-time/40 Hours per Week/Includes weekday and weekend shifts
Wage: $18.50-$20.50 per hour
? Join our Pro-Staff Team at Batteries Plus!
Are you eager for success and ready to work with a team dedicated to excellent Customer Service?
Are you a hands-on, problem solver who loves taking things apart, fixing what’s broken, and helping people? Looking for a stable, full-time job where you can build real technical skills and a long-term career? Batteries Plus in hiring a Repair Technician to join our growing and dedicated Pro-Staff team.
? About Us
Batteries Plus is the nation’s top provider of battery, lighting, repair, and power solutions. What started with batteries for every device has expanded into professional hone/table repair, key fob cutting and programming, automotive and specialty battery installation, and lighting solutions for homes and businesses. Whether customers need to Power It, Light It, or Fix It, they rely on us for expert service and dependable solutions. With 700+ stores nationwide, Batteries Plus offers a strong foundation for building a career in technical repair, retail, and operations. Whatever your role, as part of the Batteries Plus team, you are a valued teammate and part of our mission to deliver outstanding customer service. We offer more than competitive pay, including formal training, performance incentives, quality healthcare options, and a retirement plan to help you plan for your future.
? Pay and Benefits:
-Pay Range: $18.50-$20.50 per hour
-Compensation = Base hourly wage + uncapped repair incentives
-Paid training (including WISE Level 1 & 2 repair certifications)
-Benefits Package Includes:
-Paid training
-Health Insurance: Medical, Dental, and Vision (employee contribution)
-401(k)
-Employee Discounts
-Opportunity for advancement
? Essential Responsibilities
-Perform mobile device and tablet repairs such as screens, batteries, cameras, and ports
-Complete automotive key fob programming and cutting
-Install automotive, commercial, and specialty batteries, run diagnostics, testing, and repair documentation according to company standards
-Assist customers with repair recommendations, timelines, and warranty information
-Help with retail sales when needed and support smooth customer flow
-Maintain a clean, organized, and safe service bench
-Assist with inventory stocking, and daily operational tasks
-Participate in ongoing training to earn and maintain WISE Level 1 & 2 certifications
-Duties, responsibilities, and activities may change at any time with or without notice.
? Qualifications
-18+ years of age with a valid driver’s license
-Strong mechanical/technical aptitude
-Great communication and customer service skills
-Comfortable using tools, small parts, and diagnostic equipment
-Basic computer and math skills
-Able to lift up to 50 lbs and stand for extended periods of time
-Available for a consistent 40-hour schedule including weekends
? Preferred Experience
No professional repair experience is required – we provide training! However, you will stand out if you have:
-Experience in electronics repair, auto service, or hands-on technical work
-Customer service or retail experience
-A strong interest in tech, troubleshooting, or gadget repair
-A desire to grow into roles such as Tech Lead, Tech Supervisor, Assistant Manager, or Store Manager
? Why Work With Us?
We offer a career path – not just a job. Our culture is built on teamwork, pride in service, and growing people from within. Many of our top technicians and managers started exactly where you are. With structured onboarding, paid
certifications, and ongoing mentorship, you’ll have all the tools to succeed.
? Apply Now
-Quick and Easy on-line application process
-We review applicants within 24-72 hours and contact qualified candidates directly to schedule interviews.
? Employment Eligibility
Employment requires completion of a Form I-9 upon hiring. Temporary work authorization or need for sponsorship may disqualify you.
? Batteries Plus is an Equal Opportunity Employer: Affirmative Action / EEO Statement
It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
? Learn more at www.batteriesplus.com
